Information We Collect

We collect information you provide directly to us when creating accounts, enrolling in courses, or contacting our support team. This includes your name, email address, phone number, and educational background details.

Our platform automatically gathers technical data about your learning sessions, including IP addresses, browser information, device characteristics, and learning progress metrics. We also track how you interact with course materials and streaming financial data exercises.

When you participate in our machine learning workshops or submit assignments, we collect the work you produce and your performance analytics to provide personalized feedback and improve our educational content.

How We Use Your Information

Your personal data helps us deliver effective financial machine learning education tailored to your learning pace and goals. We use this information to track your progress, provide certificates, and recommend additional learning resources.

• Personalizing your learning experience with relevant financial datasets and exercises
• Sending course updates, deadline reminders, and important announcements
• Analyzing learning patterns to improve our curriculum and teaching methods
• Providing technical support and responding to your inquiries
• Maintaining security and preventing fraudulent account activity
• Complying with educational reporting requirements in Sri Lanka

We never use your information for purposes unrelated to your education or sell your data to third parties for marketing purposes.

Data Sharing and Third Parties

Texhard Academy shares minimal personal information with carefully selected service providers who help us deliver our educational programs. These include cloud hosting services for our learning platform and email providers for course communications.

We work with financial data providers to bring you real-time market information for hands-on learning exercises. These partnerships involve sharing only anonymized learning analytics, never your personal details.

In compliance with Sri Lankan educational regulations, we may share enrollment and completion data with relevant government agencies when required by law. We will always notify you if such sharing becomes necessary.

Your assignment submissions and project work remain confidential unless you explicitly agree to showcase your work as part of our student success stories.

Your Privacy Rights

As a student at Texhard Academy, you have comprehensive rights regarding your personal information. You can request access to all data we hold about you, including learning records, correspondence, and technical logs.

You have the right to correct any inaccurate information in your profile or request deletion of your account and associated data. However, we may need to retain certain educational records for compliance with local education standards.

• Access your complete learning history and personal data file
• Update your contact information and communication preferences
• Request deletion of your account after course completion
• Opt out of non-essential communications while remaining enrolled
• Receive a copy of your data in a portable format
• File complaints about our data handling practices

To exercise these rights, contact our privacy team using the information provided below. We respond to all requests within 30 days.

Data Security and Protection

We implement multiple layers of security to protect your information from unauthorized access, alteration, or disclosure. Our learning platform uses industry-standard encryption for data transmission and storage.

Access to student data is restricted to authorized personnel who need this information to support your education. Our staff receives regular training on privacy best practices and data handling procedures.

We conduct regular security audits and vulnerability assessments to maintain the integrity of our systems. Our backup procedures ensure your learning progress is never lost due to technical failures.

Despite these precautions, no system is completely secure. We commit to promptly notifying affected students if any data breach occurs that might impact their personal information.

Data Retention and Deletion

We retain your personal information and learning records for as long as necessary to provide our educational services and meet legal obligations. Active student accounts and associated data remain accessible throughout your enrollment period.

After course completion, we keep your educational records for seven years to provide transcripts and verify certifications. Personal contact information is deleted within two years unless you request continued communication.

Technical logs and anonymized learning analytics may be retained longer for research and platform improvement purposes, but these cannot be linked back to individual students.

You can request earlier deletion of your data, though we may need to retain certain information to comply with educational regulations in Sri Lanka.

International Data Transfers

Some of our technology partners and cloud services operate outside Sri Lanka, which means your data may be processed in other countries with different privacy laws.

We only work with international partners who provide adequate protection for your personal information through contractual agreements and security certifications.

These transfers are necessary to deliver our machine learning education platform and provide access to global financial datasets for your learning experience.

Changes to This Policy

We review and update this privacy policy annually or when significant changes occur in our data practices. Students will be notified of substantial changes through email and platform announcements.

Continued use of our services after policy updates indicates your acceptance of the revised terms. We encourage you to review this policy periodically to stay informed about how we protect your information.